Privacy Policy
This Privacy Policy outlines how Razed Casino New Zealand ("we", "our", "us") collects, uses, stores, and protects your information when you use our platform. By creating an account or using our services, you agree to this policy.
1. Information We Collect
- Personal Data: Name, address, email, date of birth, and phone number.
- Verification Documents: ID, proof of address, and payment information for KYC compliance.
- Usage Data: Login times, game activity, and device/browser details.
2. How We Use Your Information
Your data is used for:
- Account creation and management
- AML and KYC verification
- Processing deposits and withdrawals
- Personalising promotions and content
- Meeting regulatory obligations under New Zealand law
3. Data Protection
We store your information on encrypted servers. Access is strictly controlled and monitored. We follow international and New Zealand-specific data privacy guidelines.
4. Cookies
Razed uses cookies to improve website performance and user experience. You may disable cookies via your browser settings, though this may affect functionality.
5. Third-Party Sharing
We do not sell your data. We may share limited data with payment processors, verification providers, and regulators — only when legally required.
6. Data Retention
We retain your data for as long as your account is active and for up to 7 years after closure, in accordance with financial regulations.
7. Your Rights
As a New Zealand user, you have the right to:
- Access your data
- Request corrections
- Withdraw consent or delete your account
- Complain to the NZ Privacy Commissioner if your data is misused
8. Changes to This Policy
We may update this policy from time to time. Major changes will be communicated via email or through your player dashboard.
9. Contact Us
If you have questions or requests regarding your data, email [email protected].